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HEALTHCARE LANGUAGE ACCESS

Better Communication. Better Care.

Professional healthcare interpreting, translation, workforce support, and interpreter training designed to help care teams communicate across languages.

Physician speaking with a patient in a hospital hallway

Language Access Is Part of the Patient Experience.

Every patient interaction matters. From an initial appointment to a complex care conversation, healthcare teams need reliable ways to communicate with patients who use different languages.

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BridgeVoice Interpreters supports healthcare organizations with interpreting, translation, interpreter workforce solutions, and professional education.

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Our goal is to help your team build a more connected approach to language access across the patient journey.

One Partner. Four Ways to Support Your Team.

Medical Interpreting

Spoken language and ASL interpreting for patient appointments, clinical conversations, telehealth, and other healthcare interactions.

Explore Medical Interpreting →

Document Translation

Professional translation of patient facing, medical, and organizational materials to support written communication across languages.

Explore Translation Services →

Interpreter Workforce Support

Recruiting and flexible interpreter staffing support for organizations managing changing language needs and internal coverage gaps.

Discuss Workforce Needs →

Healthcare Interpreter Training

Professional education, certification prerequisite training, exam preparation, and workforce development for healthcare interpreters and bilingual staff.

Explore Healthcare Training →

Build a Qualified Interpreter Workforce.

We train the interpreters and staff who serve your patients, from certification prerequisite training to continuing education and live cohort courses.

Become Qualified

Our 44 hour Healthcare Interpreter Training Program has 11 modules and meets the 40 hour training requirement for CCHI and NBCMI certification. It is self paced and online. Most learners finish in under 8 days, and every learner earns a certificate.​

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Exam preparation includes a 9 course certification training suite, five CoreCHI Domain Drill Packs, an Exam Readiness Assessment, a Performance Lab, a Glossary of Clinical Terms, and a CoreCHI Study Schedule Planner.

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Explore Certification Training →

Stay Qualified

Continuing education courses for healthcare interpreters. Your facility can use them at your site now.

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Through our Enterprise Training Program, choose in house CE, virtual CE, or leadership training. Seats are purchased in bulk at volume pricing, and we provide seat tracking and reporting to your facility.

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Explore Enterprise Training →

Live Cohort Training

Clinical staff training on working with interpreters and documenting interpreted encounters, plus simultaneous, consecutive, and sight translation skills courses and train the trainer.

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Live virtual or in person cohorts are led by CCHI certified interpreters and include real time feedback. Minimum of 6 participants for virtual cohorts and 8 for in person. No separate charge for trainer travel.

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Plan a Training Cohort →

Why Healthcare Facilities Choose BridgeVoice

One partner for your interpreters, your training, and your reporting.

Interpreters and Training Together

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Certified medical interpreters from our in house recruiting team, plus the training to build your own.

Start Training Now

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Our 44 hour program meets the 40 hour CCHI and NBCMI requirement. Self paced, no waiting for a class date, and most learners finish in under 8 days.

Live Options

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Virtual or in person cohorts led by CCHI certified interpreters.

Continuing Education

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CE courses pending CCHI accreditation, ready for your site to use now.

Training for Your Care Teams

 

Doctors and nurses learn to work with and document interpreters.

Reporting You Can See

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Bulk seats at volume pricing, with tracking and reporting to your facility.

Medical Interpreting for Every Patient Encounter

Interpreting for patient appointments, clinical conversations, telehealth, and other healthcare interactions, in spoken languages and American Sign Language.

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  • Onsite interpreting at your facility

  • Video remote interpreting (VRI), available 24/7

  • Over the phone interpreting (OPI), available 24/7

  • Medical interpreters certified by CCHI or NBCMI

  • Interpreters sign a confidentiality agreement and complete annual training, including HIPAA training

  • Staffed languages include Spanish, Arabic, Vietnamese, Chinese, Haitian Creole, Kirundi, and Nepali, with more sourced by location

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Request Interpreting Services →

Physician talking with a patient during an appointment
Clinician completing paperwork on a clipboard

Accurate Translation for Patient and Compliance Documents

Professional translation of patient facing, medical, and organizational materials to support written communication across languages.

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  • Medical and compliance document translation

  • Certified translation

  • Notarization coordinated when required

  • Rush service available

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Request a Translation Quote →

Interpreter Workforce Support

Recruiting and flexible interpreter staffing support for organizations managing changing language needs and internal coverage gaps.

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  • In house recruiting

  • Onsite and remote coverage

  • Flexible contract staffing

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Discuss Workforce Needs →

Our #EquityStartsLocally Pledge

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BridgeVoice Interpreters has taken CCHI's #EquityStartsLocally pledge. We present certified interpreters first. When a certified interpreter is not available, we send trained interpreters who have completed at least 40 hours of training, passed BridgeVoice assessments, and receive additional training for each assignment.

How We Work With Your Facility

Three steps to a language access partnership.

1. Share Your Needs

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Tell us about your patients, languages, care settings, and training goals.

2. Get Your Plan

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We recommend the right mix of interpreting, translation, staffing support, and training for your organization.

3. Start With Support

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We coordinate services, enroll your team in training, and provide seat tracking and reporting to your facility.

Healthcare Language Access FAQ

Answers for healthcare facilities about interpreting, translation, and training.

Does BridgeVoice provide medical interpreters nationwide?

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Yes. We provide onsite medical interpreting nationwide, plus video remote (VRI) and over the phone (OPI) interpreting available 24/7, in spoken languages and American Sign Language.

Does your 44 hour course meet CCHI and NBCMI requirements?

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Yes. Our 44 hour, 11 module Healthcare Interpreter Training Program meets the 40 hour training requirement for both CCHI and NBCMI. It is self paced and online, and most learners finish in under 8 days.

Are your medical interpreters certified?

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Our medical interpreters are certified by CCHI or NBCMI. Under our #EquityStartsLocally pledge, we present certified interpreters first. When none is available, we send trained interpreters with at least 40 hours of training who passed BridgeVoice assessments.

Can our facility buy training for a group?

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Yes. Through our Enterprise Training Program, your organization buys seats in bulk at volume pricing. We invoice your organization and provide seat tracking and reporting.

What languages do you cover?

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Staffed languages include Spanish, Arabic, Vietnamese, Chinese, Haitian Creole, Kirundi, and Nepali, with more languages sourced by location. We also provide American Sign Language.

Do you train clinical staff to work with interpreters?

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Yes. Doctors and nurses learn to work with and document interpreters in live virtual or in person cohorts led by CCHI certified interpreters. Minimum 6 participants virtual, 8 in person.

PARTNER WITH BRIDGEVOICE

Let's Build Your Language Access Plan

Talk with our team about interpreting, translation, staffing support, and training for your facility.

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